• Testimonials

what our clients think

Charlie is the best! When I had my fears about not getting my dream apartment due to availability Charlie was able to ease my worries and promised to do all he could to help. He’s very responsive to emails and always had an answer to my questions. I’m definitely looking him up when it comes time to find my next place!


May 2019 by Cassandra K.

Charlie was such a pleasure to work with! As a person in her young twenties, finding my first apartment was such a daunting task but Charlie made the process so easy. He also made sure that almost if not all of our needs were met in terms of the criteria we had for our Perfect Apartment. We have two dogs and we needed a ground floor apartment for accessibility reasons and we got exactly what we wanted. I would highly recommend Charlie to literally any of my friends as he was both very professional and super fun and easy to talk to and connect with. I felt like he took our needs and requests very seriously and I am super appreciative of that.


May 2019 by Laura P.

Mr. Tokieda was a phenomenal broker. He not only accommodated our needs and schedule, but also went above and beyond while working with us. He took the time to show us the neighborhood and demonstrated a clear investment in us as clients and as future community members. His charisma, calmness, and organization made apartment hunting easy and enjoyable.


May 2019 by Anna J.

Charlie was such a huge help to my roommate and me throughout our entire housing search process. Amidst a lot of agents who are transactional at best and sneaky or just plain unresponsive at worst, Charlie was a breath of fresh air. He took our feedback on each apartment we saw to heart and refined our search until we found an apartment we loved. We could count on him to be honest and dependable, and I felt confident that he always had our best interests in mind when representing us to landlords and management companies, and ultimately getting our applications approved. I will be sending many a friend his way and, while I hope to not have to go through this process again soon, I will definitely be reaching out to him when it does come time to move again!


May 2019 by Julia A.

Charlie Tokieda was an incredibly helpful broker who made the process of searching for and securing a new apartment easy and fairly painless. He was honest about what our budget would get us in the neighborhoods we initially looked. Then, found us an apartment under budget in a neighborhood we hadn''t thought about but that had everything we asked for. He helped us secure the apartment by clearly explaining the steps we needed to take to apply and provided a clear list of all the paperwork we needed to submit. He handled all the communication with the leasing office during the whole process and even after we moved in to the apartment Charlie checked to make sure we received a signed copy of the lease. Looking for a new apartment is hard, but Charlie made the process as close to stress-free as possible.


May 2019 by Catherine B.

Trying to find an apartment in NYC isn’t easy. Working with Elana made the entire apartment search process much easier and stress-free. She took the time to truly understand what my roommate and I were looking for and showed us apartments that fit our criteria. Throughout our apartment search, she scheduled all of the viewings for one afternoon and listened to our feedback.

Finding us the ideal apartment was her top goal and she wasn’t salesy/pushy like most brokers in the city. She was truly a pleasure to work with and I can’t wait to work with her for our next apartment search. Thanks Elana!


May 2019 by Ali M.

I never thought that finding the right apartment could be such a hassle! NYC has tons of different listings but searching for your dream place and perfect location is stressful and demands lots of patience and time! Working with Elana has been such a pleasure! She managed to schedule, plan and organized all the viewings in one afternoon, mapping around the neighborhoods that I asked for in order to look for the right place! She just made things very easy and she understood what were my needs and my thoughts and always had a positive attitude. I will definitely recommend Elana to my friends and I thank her for all her hard work and the help she gave me! I couldn''t ask for a better person to work with.


May 2019 by Charlotte H.

Throughout my adult years, I have had the experience of renting a few different apartments in great cities in America. As my work began to grow, I recently found the need and desire to move to NYC. I spoke to a variety of different apartments that showed me a variety of homes until I found Elana Delafraz. When making such a decision, I wanted to work with someone that I could trust.

Throughout the past several days, Elana has been there every step of the way. She has always answered every call or email no matter what time of day or night it was. Her professionalism, knowledge, honesty, and hard work ethic are much respected and appreciated. I never felt that she was just trying to rent me a house, but that she was a mentor to answer my questions and help me to make the best decision for my family.

I now consider Elana a friend and would highly recommend her to anyone that is searching for a new home for renting leasing or buying. Thanks again to Elana and the RealNYProperties team for being such a pleasure to work with.


April 2019 by Nanda S.

Elana worked with me to find an apartment for my daughter. Elana was efficient, hardworking pleasant, responded very quickly to my texts. I was pleased with her professionalism, her knowledge of the area, the location of subways, restaurants, stores, pharmacies and anything else I inquired about. I would definitely work with her again and would also recommend her to friends and family.


April 2019 by Lynn D.

Etan Z of REAL NY was truly amazing in helping me secure my new apartment. Highly recommend this person for your next apartment search.


April 2019 by Kevon F.