• Testimonials

Client Testimonials

At REAL New York, we pride ourselves on good business! We'd love to hear what you thought about our service on your recent closing. Please complete the form below to submit your testimonial. Thank you!

What Our Customers Think

I worked with Elana Delafraz from REAL New York when I was trying to find an apartment on the Upper East Side. This was my first time navigating the New York City real estate market and I was nervous about the process. But Elana's expertise, relationships with NYC landlords, and her "can-do" attitude made the process a quick and easy one from start to finish. My roommate and I found a fantastic apartment and, with Elana's help, we were able to get our offer approved and sign our lease within one week. I would highly recommend her to anyone looking to rent or buy real estate. She will work around the clock to ensure you get exactly what you're looking for - even in the middle of a Coronavirus pandemic! Thank you, Elana.


May 6, 2020 by Bryan Z.


Elana was referred through a family friend, and now I definitely know why. The REAL NY recruits not only solid brokers, but warm and kind ones. In a city where real estate is incredible cut throat and at times aggressive, it was refreshing and comforting to know I had a broker that cared and was doing a lot of the leg work. Elana is hardworking and passionate about real estate, making her incredibly good at her job. Not only is she well aware of every neighborhood, she’ll negotiate for you, ask the right questions but most importantly she’ll find your home in New York City! A city that is crowded and small, sometimes you get lost in the mix, but Elana is a burst of high energy mixed with love and professionalism, I was truly lucky to have her.


August 28, 2019 by Manisha T.


Elana was invaluable in my search for a new apartment. She understood what I was looking for and opened up great opportunities that I wouldn’t have otherwise found. She was friendly, attentive, and made sure I was securing the right terms on what we found. I could not recommend her more highly and would be my first point of contact when I next move. Thanks again.


August 15, 2019 by Neil N.


Elana did a wonderful job of showing me apartments that were tailored to what I wanted in the city. She was incredibly responsive and helped answer the many questions I had along the way. She also did a great job of giving me her honest thoughts on the apartments we saw - I really felt like I could trust her. The whole process was very smooth, and I ended up with an apartment that I absolutely love! I would highly recommend!


July 17, 2019 by Vishal T.


Elana was a pleasure to work with. Her diligence, commitment and dedication are all reasons why me and my two friends now have the perfect home to start our lives in New York. Whether it is her always being available to get in touch with, or her ability to go above and beyond and show us virtual tours of prospective places, what seemed like a daunting task became a much more relaxed search. She is personable and I can safely say that me and my roommates found a friend beyond a broker in Elana. We absolutely recommend!


July 9, 2019 by Amulya S.


Elana was exceptional to work with and very diligent in the search process. She was extremely communicative and responsive, and her charming personality made what could be a stressful experience very enjoyable. Highly recommend!


July 8, 2019 by Spencer S.


Elana was very knowledgeable about the market, and knew exactly what I was looking for. She helped throughout my entire apartment hunting experience - from informing me about the NYC market/neighborhoods to navigating the application process and documentation. Highly recommend her and the entire REAL NY Team!


June 20, 2019 by Dario K.


Jonny and Elana were so great to work with! They were extremely responsive and truly wanted to help us find an apartment that met our extensive wish list. They understood what we were looking for and we never felt pressured by them. They are honest and hardworking brokers that made apartment hunting fun for my roommates and me!


June 19, 2019 by Lauren T.


Trying to find an apartment in NYC isn’t easy. Working with Elana made the entire apartment search process much easier and stress-free. She took the time to truly understand what my roommate and I were looking for and showed us apartments that fit our criteria. Throughout our apartment search, she scheduled all of the viewings for one afternoon and listened to our feedback.

Finding us the ideal apartment was her top goal and she wasn’t salesy/pushy like most brokers in the city. She was truly a pleasure to work with and I can’t wait to work with her for our next apartment search. Thanks Elana!


May 10, 2019 by Ali M.


I never thought that finding the right apartment could be such a hassle! NYC has tons of different listings but searching for your dream place and perfect location is stressful and demands lots of patience and time! Working with Elana has been such a pleasure! She managed to schedule, plan and organized all the viewings in one afternoon, mapping around the neighborhoods that I asked for in order to look for the right place! She just made things very easy and she understood what were my needs and my thoughts and always had a positive attitude. I will definitely recommend Elana to my friends and I thank her for all her hard work and the help she gave me! I couldn''t ask for a better person to work with.


May 1, 2019 by Charlotte H.