Being a first-time renter in NYC, the process of finding a broker can be daunting. After feeling taken advantage of by several hard close and quick pressure agents throughout the course of my viewings, finding REAL New York was a sigh of relief. Jacob Harooni is a class act for anyone looking to find an apartment that has very little "industry knowledge." Let me explain:
Jacob was diligent from my initial inquiry. He reached back out to me via email late on a Sunday evening regarding my contact and basically said then, "I am here for you, let me know how I can help." He was very upfront and honest about an open-house tour we went on together about how the process generally goes and wanted to make sure I was getting the apartment I wanted, not the one I had to settle for. After all, you''ll be the one living there, you might as well enjoy it.
I''d say the most pleasant part about working with Jacob was the constant communication and feedback he provided. Whether via email, text or call, Jacob''s quality answers and timely responses, which nowadays is short sided by many in customer service, made working with him a real pleasure. My advice for anyone considering REAL New York, look around first and then come to Jacob. You''ll appreciate the honest effort and care even more and realize that the term "broker" doesn''t have to be negative.
I personally view Jacob now as a friend and someone who I know will do his best to provide each new potential client with the service and care (and in the end, apartment!) they deserve.
If you''re reading this, big things to come if you follow the advice.
by Tali S.
Jacob was extremely helpful in finding us our new apartment. He was very responsive, and continues to answer questions we have even a month in. Would definitely recommend this company!
My roommate and I worked with Jacob Harooni, looking for an apartment. We had a very specific criteria in mind, but he quickly had multiple options for us to look at within a day!
Real NY was extremely professional and made the application process as simple as possible. Jacob H even helped us find a moving company that was half the price of everyone else. Full service from Real NY!
Work with Jacob for any apartment in the City! He sings a song for you after you sign the lease too!
by Samuel E.
These guys are highly professional. I was impressed because a lot of other agents in NYC are sleazy. I worked with Jacob H. Will probably use him again when my lease expires
by Peter X.
Had a great experience working with Jacob here in LES. He showed us a great apartment and really worked hard to get management down to a price we could afford.
Paperwork was seamless and required little effort on our part. I really can''t extol this place enough. It''s a friendly neighborhood business with an amazing staff.
We stopped by one day after work and the rest just fell into place.
by Aaron P.
Jacob was very professional and friendly. He always very responsive and answered all our questions and concerns about the apartment. Most importantly, he always followed through on everything he said he would do. Would absolutely recommend and would use again!
by Michael A.
Best experience I''ve had with a broker in NYC. Jacob was willing to work with us to find an apartment that fit all of our needs and our budget. He took the stress out of finding an apartment and made it a straightforward process from setting up viewings through the application and lease signing.
by Paige P.
We worked with Jacob Harooni and he was an exceptional partner in helping us find our first apartment. He always delivered by showing us apartments that met our very specific requirements and worked very quickly to help us sign our dream apartment. Jacob was a pleasure to work with and I would recommend him to anyone!
Thank you, Jacob!
by Tina M. , Lower East Side
I was new to the lower east side area and was looking at apartments in the area and came across an apartment that I liked on a website. Immediately I sent a note to the broker (Jacob @ REAL New York). He got back to me pretty quickly. It was to my surprise that this apartment JUST went on the market. I made accommodations and I met him during my lunch hour that day. I only had an hour for my lunch and I was nervous about meeting him and not being able to see it during that hour. I got to the apt and he was very prompt and standing outside waiting for me. We went up to see it and I LOVED it. I had plenty of time to look around and he told me all I needed to know and I was sold. I am living here now and couldn't be happier.
Apartment searching in NYC can be a really big pain. Thanks to Jacob my experience was stress-free and very pleasant.
by Allison M. , Lower East Side
Finding an apartment is stressful but REAL New York made it fun and easy. Jacob helped us find our dream apartment in the LES and was available anytime to help us out with any questions or requests we had throughout the application and move-in process. It''s been a pleasure to work with the REAL New York team! Thanks y''all!!